Why Choose Us?

We hire and retain 5-star virtual assistants!

Our team members possess exceptional skills, a deep understanding of their craft, and a natural drive to succeed. They take pride in their work and are constantly looking for ways to improve themselves and their performance. Our 5-star team members are not only highly competent, but they also have excellent communication and problem-solving abilities, making them valuable assets to any business.

By hiring a 5-star virtual assistant, you are gaining a top performer and a team player who can help elevate your business to new heights.

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How we hire 5-star virtual assistants

At Smart VAs, we take our recruitment process very seriously to ensure that we hire the best possible candidates for each position.

We gather information from candidates to ensure smooth communication through out the hiring process and gauge whether the candidate meets our basic qualifying questions.
Once we receive applications, we send an online assessment to evaluate aptitude, motivation, personality, behavior, and intelligence.
Candidates who pass the assessment will be asked to take our language proficiency assessment to ensure verbal and written communication efficiency.
After passing the language assessment, we thoroughly review each candidate’s resume to look for red flags and make sure they have the necessary experience required for the position. We select the most qualified candidates for initial screenings.
During this stage, we assess the candidate's communication skills, relevant experience, and overall fit for the position.
Those who pass the initial screening are then invited for a skillset interview where we evaluate their technical skills and problem-solving abilities. We also often have candidates complete an assessment or assignment relevant to the position to better understand their abilities.
If the candidate impresses us during the skills interview, we proceed with the final interview to assess cultural fit. We assess whether a candidate's values and behaviors align with our company's culture to ensure higher employee engagement, retention, and productivity.
This is a critical step in our hiring process that can help verify a candidate's skills, experience, and qualifications. This also provides valuable insights into the candidate's work ethic, communication style, and interpersonal skills.

Qualities of our 5-star virtual assistants

How we take care of our team members

We take care of our team by providing them with medical benefits, paid vacation and sickness, incentives, and bonuses, and ensuring they are part of a healthy and thriving community.

We have 1:1 bi-monthly sessions with our team members to discuss their performance, give motivation and feedback when necessary, and make sure they are heard.

Wait, there’s more!

Aside from getting 5-star virtual assistants, here’s what you will get when you choose to hire us!

Meet your team during the on-boarding process before you start working together

Get to know your team before working together. Part of our culture at Smart VAs is having a good working relationship and environment where we respect and trust each other.

The same culture applies when we work together. That’s why it is important that you know who you are going to work with before assigning tasks to your team. We want you and your VA to feel comfortable by knowing your expectations and communicating what we can deliver.

Private dashboard to track your hours and tasks’ progress

We work with over 100 small businesses and entrepreneurs just like you who are ready for freedom. Our virtual assistants help them get more done in less time so they can focus on what matters most: their family and friends. They love how easy it is to use our dashboard which helps them track hours, tasks, and projects from one place.

Have access to our entire team of specialist for each task

You might need an admin person today but that can change quickly due to the nature of your growing business. We got you covered!

We know how it feels to run a continuously growing business that’s why we want to support you in your growth by giving access to our entire team members with different skillsets so you can have the flexibility to assign different tasks based on your current needs.

A trained backup to cover vacations or sickness

Don’t you hate it when your virtual assistant is out sick or on vacation and couldn’t do your urgent tasks? Getting sick is inevitable and going on vacation is important to ensure a work-life balance lifestyle. But those things shouldn’t hinder your business from growing that’s why we have a pool of trained virtual assistants ready to take cover for your VA when something unexpected happens.

Team Leader Support

With multiple things in mind, we wouldn’t want you to worry about managing your Virtual Team. You’d have a dedicated Team Leader to support you and your VAs as your own Project Manager for free. They’ll make sure no task is left unnoticed and uncompleted before the deadline. You do not just get VAs, you’d get the Leadership Team along with them too!